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Micro SD/Memory card stuck in camera
December-25-2014, 17:26
Post: #1
Micro SD/Memory card stuck in camera
Hi everyone
I just got the cube today and put in my micro sd. I decided to check what I recorded so I pushed it in to remove it. It popped out a little but I couldn't grab it so I pushed it in again to see if it would pop out more. The card went in a little further and now won't budge when I push on it. There seems to be no room for me to pull it out forcibly (ex with tweezers). Has anyone had this problem and know what to do? Thanks
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December-28-2014, 15:19
Post: #2
RE: Micro SD/Memory card stuck in camera
Yes, we have exactly the same problem you are experiencing Maria, the Cube works fine in all respects except we cannot remove the microSD card from the Cube as it does not 'pop-out' when pushed!! So although we have a working Cube we can never remove the microSD card?

We have contacted Polaroid but have yet to resolve the issue?
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December-28-2014, 16:37
Post: #3
RE: Micro SD/Memory card stuck in camera
(December-28-2014 15:19)adrian_saunders Wrote:  Yes, we have exactly the same problem you are experiencing Maria, the Cube works fine in all respects except we cannot remove the microSD card from the Cube as it does not 'pop-out' when pushed!! So although we have a working Cube we can never remove the microSD card?

We have contacted Polaroid but have yet to resolve the issue?


I had the same issue and I had to use a straight pin to push it down. If the spring loaded mechanism is pushed in too far it has nothing to release. Doesn't take much except for a steady hand. Good luck.
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December-29-2014, 16:20
Post: #4
RE: Micro SD/Memory card stuck in camera
(December-28-2014 16:37)jbjiii Wrote:  
(December-28-2014 15:19)adrian_saunders Wrote:  Yes, we have exactly the same problem you are experiencing Maria, the Cube works fine in all respects except we cannot remove the microSD card from the Cube as it does not 'pop-out' when pushed!! So although we have a working Cube we can never remove the microSD card?

We have contacted Polaroid but have yet to resolve the issue?


I had the same issue and I had to use a straight pin to push it down. If the spring loaded mechanism is pushed in too far it has nothing to release. Doesn't take much except for a steady hand. Good luck.

Thank you jbjiii, with your advice we have managed to get the microSD card out of the Polaroid Cube - Polaroid have also just offered to do a RMA exchange, so all hope with them is not lost, at least they acknowledge there may be an issue. Thanks again! Smile
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December-29-2014, 22:53
Post: #5
RE: Micro SD/Memory card stuck in camera
(December-29-2014 16:20)adrian_saunders Wrote:  
(December-28-2014 16:37)jbjiii Wrote:  
(December-28-2014 15:19)adrian_saunders Wrote:  Yes, we have exactly the same problem you are experiencing Maria, the Cube works fine in all respects except we cannot remove the microSD card from the Cube as it does not 'pop-out' when pushed!! So although we have a working Cube we can never remove the microSD card?

We have contacted Polaroid but have yet to resolve the issue?


I had the same issue and I had to use a straight pin to push it down. If the spring loaded mechanism is pushed in too far it has nothing to release. Doesn't take much except for a steady hand. Good luck.

Well, Polaroid has been great with this device and I am certainly enjoying mine. BTW, the magnet does stick to a car going 90MPH, not that I would condone such a thing. Cool

Thank you jbjiii, with your advice we have managed to get the microSD card out of the Polaroid Cube - Polaroid have also just offered to do a RMA exchange, so all hope with them is not lost, at least they acknowledge there may be an issue. Thanks again! Smile
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